Privacy Policy

1. Who we are

RBN Media LTD ("RBN Media", "we", "us") is responsible for the personal data described in this policy.

We handle personal data in line with the Israeli Privacy Protection Law, 5741-1981, and the regulations made under it. When we deal with people in the European Union or the United Kingdom, we also apply the EU General Data Protection Regulation (GDPR) and the UK GDPR to their data, to the extent they apply to us.

Questions about this policy or your data: send us a message through the contact form on our website.

We work business to business. Our services are not aimed at consumers or at anyone under 18, and we do not knowingly collect data about them.

2. What we collect

When you send the contact form

• Your name, work email address and, if you give it, your company name
• The topic you choose and your message
• The page you sent it from, and your IP address (used briefly to limit repeated messages)

When you request access to, or use, the RBN Media Portal

• Your name, work email address and company name
• Your password, which we store only in hashed (irreversible) form
• Account details we add when we approve you, such as your pricing and catalog settings
• What you do in the portal: shortlists, orders, content approvals, messages, invoices and requests for new sites
• Billing details you give us for invoicing, such as company address and VAT number
• If you connect an AI assistant or use the API, the requests it makes to your account

When you book a call

Bookings are made through Google Calendar's appointment page. Google collects your name, email address and the time you choose, and sends us the booking with a Google Meet link. Anything you add in the booking form is shared with us.

When you visit the website

Our hosting provider records standard technical data for each request, such as IP address, browser type, the page requested and the time. The website's font is served from our own hosting, so loading a page does not contact any third party.

We do not use analytics, advertising or tracking tools on rbn-media.com.

3. Why we use it, and our legal basis

The table explains why we use your data. For contacts in the EU and UK, the right-hand column also gives the legal basis the GDPR asks us to name.

Purpose	Legal basis
Replying to your enquiry and following up on it	Legitimate interests: responding to business enquiries
Reviewing access requests and running your portal account	Contract, or steps before entering into one
Processing orders, placements, invoices and payments	Contract; legal obligation for accounting and tax records
Holding calls you book with us	Legitimate interests, or steps before a contract
Keeping the website and portal secure, and preventing spam and abuse	Legitimate interests
Sending clients service updates and occasional news about new sites or features. You can opt out at any time by replying to any of these emails or through the contact form on our website	Legitimate interests, within the rules on marketing messages that apply to us, including section 30A of the Israeli Communications Law and, for EU and UK contacts, the ePrivacy rules

We do not sell your personal data, and we do not use it for automated decisions that have legal or similarly significant effects on you.

4. Who we share it with

We use trusted service providers who process data on our behalf, under contracts that require them to protect it:

Provider	What for
Render	Hosting the website and the portal
Airtable	Storing enquiries, portal accounts, orders and related records
Slack	Notifying our team of new enquiries
Google	Calendar bookings and Google Meet, and reCAPTCHA spam protection on portal sign-up and login
GoDaddy	Domain and email hosting
AI assistants you connect (e.g. ChatGPT or Claude)	Only if you connect one to your account yourself; read-only access to your catalog

Where needed to deliver an order, we share the details of that order with the publisher placing your link, such as the target URL, anchor text and article. We do not share your contact details with publishers unless you ask us to.

We may also disclose data if the law requires it, to protect our rights, or as part of a sale or reorganisation of our business.

5. International transfers

Some of our providers store or process data in other countries, mainly the United States. We transfer data abroad in line with the Israeli Privacy Protection (Transfer of Data to Databases Abroad) Regulations, 5761-2001, and rely on our providers' contractual commitments to protect it.

For contacts in the EU and UK: both the European Commission and the UK recognise Israel as providing an adequate level of data protection. Where data goes on to providers in the United States, we rely on the EU-US Data Privacy Framework and its UK Extension where the provider is certified, or on standard contractual clauses.

6. How long we keep it

• Enquiries that do not lead to an account: for as long as we need to deal with your enquiry and any follow-up, then deleted
• Portal accounts: for as long as the account is open, and for a limited period afterwards to deal with any questions or claims
• Orders, invoices and accounting records: for as long as tax and accounting law requires
• Portal activity history such as messages, content approvals, submitted articles and order history: we periodically delete these from the portal once they are older than about 180 days. Invoices and accounting records are kept separately for the period above
• Server logs and rate-limiting data: rate-limiting data is held in memory for minutes; hosting logs are kept for as long as our hosting provider retains them

7. Cookies

rbn-media.com does not set cookies. The RBN Media Portal uses only cookies that are strictly necessary to keep you logged in securely, so it does not ask for cookie consent. Google reCAPTCHA, used on portal sign-up and login, may set its own cookies to tell people from bots.

8. Your rights

You have the right to:

• see the personal data we hold about you
• have it corrected, or deleted if it is inaccurate or we no longer need it
• object to direct marketing at any time, and be removed from our mailing lists

If you are in the EU or UK, you can also ask us to restrict how we use your data, object to other uses based on our legitimate interests, and receive your data in a portable format.

To use any of these rights, send us a message through the contact form on our website. We will reply within one month. If you are unhappy with how we handle your data, you can complain to the Privacy Protection Authority in Israel or, if you are in the EU or UK, to your local data protection authority. We would appreciate the chance to put things right first.

9. Security

All traffic to the website and the portal is encrypted (HTTPS). Passwords are stored hashed, admin access requires two-factor authentication, logins and forms are rate-limited, and access to client data is restricted to the people who need it. No system is perfectly secure, but we work to protect your data and will tell you and the relevant authorities about a serious security incident where the law requires.

10. Changes and contact

We may update this policy from time to time. The latest version is always on this page. If a change materially affects how we use your data, we will tell portal clients by email.

Contact: the contact form on rbn-media.com, or Messages in the RBN Media Portal.